Terms of Service

Last updated: July 30, 2024

1. Introduction

Welcome to Questie! These Terms of Service ("Terms") govern your use of our Slack bot and web app ("Service"). By installing and using Questie, you agree to these Terms. If you do not agree, please do not use our Service.

2. Use of Service

Questie is installed to Slack workspaces by workspace administrators. By using our Service, you agree to comply with all applicable laws and regulations. You are responsible for ensuring that your use of Questie does not violate any applicable laws or regulations.

3. User Accounts

To use Questie, you may be required to create an account. You agree to provide accurate and complete information when creating your account and to keep this information up-to-date.

4. Privacy

We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and disclose information about you. By using our Service, you consent to our collection and use of information as outlined in our Privacy Policy.

5. Free Trial and Subscription

Questie offers a 60-day free trial without the need for a credit card. After the free trial period, your subscription will be charged via Stripe and automatically renewed every month. The subscription fee is charged per user, and a user is only counted when they receive their first coin, either by completing a quest or receiving feedback.

6. Payment and Refunds

All payments are processed through Stripe. Subscription fees are billed at the beginning of each billing cycle. We do not offer refunds for partial months or unused features.

7. User Conduct

You agree not to misuse our Service, including but not limited to engaging in illegal activities, harassing other users, or attempting to disrupt the Service.

8. Intellectual Property

All content, trademarks, and intellectual property rights related to Questie are owned by us or our licensors. You agree not to copy, distribute, or create derivative works from our content without our express written permission.

9. Liability and Disclaimers

Our Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we disclaim all liability for any damages arising from your use of the Service.

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service or your violation of these Terms.

11. Governing Law

These Terms are governed by the laws of Brazil. Any disputes arising from these Terms or your use of the Service will be resolved in the courts of Goiânia, Goiás, Brazil.

12. Severability

If any part of these Terms is found to be unenforceable, the remaining sections will remain in effect.

13. Entire Agreement

These Terms constitute the entire agreement between you and us regarding the use of the Service, superseding any prior agreements.

14. Feedback

We welcome your feedback about our Service. By providing feedback, you grant us the right to use and act on it without any restriction or compensation to you.

15. Changes to Terms

We may update these Terms from time to time. If we make changes, we will notify you by revising the date at the top of these Terms and, in some cases, we may provide additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review the Terms periodically to stay informed about our terms and practices.

16. Termination

We may terminate or suspend your access to our Service at any time, without prior notice or liability, for any reason whatsoever, including if you breach the Terms.

17. Contact Us

If you have any questions about these Terms, please contact us at support@questiehq.com.